服务条款

Terms of Service

1. Overview

This website is operated by Topgemco ("we", "us", "our"). Topgemco is a Hong Kong-based jewelry retailer offering fine and custom jewelry, with fulfillment support from our United States warehouse. By accessing or using our site, you agree to be bound by these Terms of Service.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. You may not use our products for any illegal or unauthorized purpose.

3. Products & Pricing

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to limit quantities, refuse orders, and discontinue any product at any time. Gemstone and metal appearance may vary slightly from photos due to the natural characteristics of each piece and screen display settings.

4. Custom Jewelry Orders

Custom and made-to-order jewelry is crafted based on your specifications. Because these items are made specifically for you, custom orders are final sale except in cases of manufacturing defect, as described in our Refund Policy.

5. Payment

We accept the payment methods displayed at checkout. You represent that you are authorized to use the payment method provided.

6. Shipping & Risk of Loss

Shipping terms are described in our Shipping Policy. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

7. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of Topgemco or its content suppliers and is protected by applicable intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, Topgemco shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or our products.

9. Governing Law

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles, except where mandatory consumer protection laws of your jurisdiction apply.

10. Changes to Terms

We may update these Terms of Service from time to time. Changes take effect upon posting to this page.

11. Contact Information

Questions about these Terms of Service should be sent to info@topgemco.com.